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Return Policy

Returns: FAQ

Returns and Exchanges

Returns 

  • Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
     

  • No returns or exchanges on grappling gear. We must prioritize the hygienic considerations associated with rash guards and grappling shorts. When trying on clothing, there is a risk of transferring bacteria, which compromises the condition of the product. To ensure the utmost hygiene for all our customers, we are unable to accept returns or exchanges for these items.

  • To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase.

Refunds

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

  • If you are approved, your refund will be processed to your credit card or original method of payment.

Initiating Return or Exchange

To begin your return or exchange, please email: balanceflowathletics@gmail.com. Thank you! 

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